Sony Fesses Up !
A couple of websites are reporting Sony has now fessed up to the problem (they now say it WAS a problem with the copy protection) and are re-issuing and replacing the faulty DVD’s. http://consumerist.com/consumer/sony/sony-recalls-broken-drm+filled-dvds-253470.php
http://arstechnica.com/news.ars/post/20070418-sony-to-replace-incompatible-dvds.html
End of story? Maybe……
Are they going to replace all of Netflix & Blockbusters stock of faulty DVD’s?
I have just searched the Sony USA website and cannot find a press release referring to the recall /replacement…..maybe I just missed it 
April 19, 2007 at 6:32 pm
I haven’t purchased a DVD in a long time. I just called their 800 number, told them my DVD I bought wasn’t working and they’re sending me out a new one with no questions/returns.
At least I’m getting a free DVD out of their mistakes…
April 22, 2007 at 8:10 am
Yes I thought it was interesting that I couldn’t find a reference to this on Sony’s own website. I don’t think they want to draw anymore attention to this, as the vast majority of people don’t know about it.
I HIGHLY doubt (as in, it’s not gonna happen) that they will replace the large inventories of the video stores as only a fraction of people renting the movies report a problem.
I can just imagine Blockbuster calling up Sony.
“Yes, this is Blockbuster. We need replacement on 350,000 copies of Casino Royale.”
April 23, 2007 at 5:52 pm
Does anyone have a full list of the Sony titles that are affected? I just returned Rocky Balboa and Pursuit of Happiness to Netflix. Figure I won’t rent any Sony titles until a new release comes out. What idiots!
April 26, 2007 at 7:23 am
I bet they don’t replace them all. Most people would know to call Sony anyway.
If they are faulty, Sony should have to publically recall them.
http://goldcoaster.wordpress.com
May 2, 2007 at 5:34 am
Sony DADC Statement:
http://www.sonydadc.com/americas/news.news1.go
May 2, 2007 at 5:39 am
This site says it was posted on 4/18/2007 – http://www.sonydadc.com/americas/news.go
May 2, 2007 at 5:39 am
From Sony news article:
“ARccOS Playability Information
Sony DADC has offered its customers ARccOS copy protection for more than two years. In order to protect content, ARccOS is frequently updated. Recently, an update that was installed on approximately 20 titles was found to cause an incompatibility issue with a very small number of DVD players (Sony has received complaints on less than one thousandth of one percent of affected discs shipped). Since then, the ARccOS system has once again been updated, and there are no longer any playability problems. Any customer who has contacted Sony Pictures Home Entertainment with a complaint has been given a replacement DVD. Sony Pictures Home Entertainment customer service can be reached at 800-860-2878.”
May 31, 2007 at 6:32 pm
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November 5, 2007 at 2:42 pm
HIGHLY doubt (as in, it’s not gonna happen) that they will replace the large inventories of the video stores as only a fraction of people renting the movies report a problem
January 12, 2008 at 11:37 pm
Having access to never-ending authorities referring to this is super.
May 27, 2008 at 4:03 pm
dvd’s…
I Googled for something completely different, but found your page…and have to say thanks. nice read….