UPDATE:
I called Sony today about the firmware update. After getting disconnected once by technical support I was finally told to call Sony Style. Called Sony Style repeated everything again, kept getting put on hold while the rep checked “information”. Finally was told the firmware update is still not available and they do not have a date for release. What annoys me most apart from the fact that my player does not work is that Sony are still knowingly selling the player with no warning to customers.
April 17, 2007 at 3:42 pm
I think everyone that rents a video that doesn’t work on there DVD players should PURCHASE that video from http://www.sonystyle.com/is-bin/INTERSHOP.enfinity/eCS/Store/en/-/USD/SY_BrowseCatalog-Start;sid=aXMDpzJ5W3UCGXRdg_cJrH10EKn2NBT3n_g=?CategoryName=mtv&Dept=moviesmusic&ProductSKU=CTR14859DVD%26LOHS296%3dSPDE&aecURL=Movies%2fMovie%2easpx%3fprodid%3dCTR14859DVD%26LOHS296%3dSPDE&DCMP=SSE_CTH&HQS=CTR14859DVD%26LOHS296%3dSPDE#
There is FREE shipping until the Friday, then RETURN it because it doesn’t work. This will WAKE SONY up when they find themsellves spending thousands and thousands of dollars on processing returns.
April 17, 2007 at 4:20 pm
Just another big company that doesn’t communicate with itself. You’d think that they’d hold off on the new copy protection scheme until AFTER they’d gotten the firmware update written…
Here’s a scenario: what if they CAN’T write a firmware upgrade? What if all the DVD players Sony makes are incompatible with the CP scheme? Not likely, but who knows… they didn’t exactly TALK to the Firmware guys, now did they?
I wonder what’s worse… not having pirated copies of your DVDs, or having to recall all of them and dump them in a landfill someplace because noone can view them…
April 18, 2007 at 1:28 pm
Well, the best way to be absolutely sure there is no hassle is as usual to file share movies from The Pirate Bay and other bittorrent sites. Strange world isn’t it? The legit things cause problems, but the pirated works.
With file shared copies we don’t have to watch the annoying anti-piracy advert, and we can choose which equipment we will use when playing the movie, and IT WILL WORK (burn a copy to a stand alone DVD-player, or route the signal from the comp to a projector or use the home theater PC, etc, etc). No damn DRM/copy protection that will fuck everything up.
April 18, 2007 at 8:50 pm
Both Ars and the Consumerist have picked up your post!
http://arstechnica.com/news.ars/post/20070418-sony-to-replace-incompatible-dvds.html
May 22, 2007 at 9:59 pm
Whatever happened to “Consumer is king”?
October 18, 2007 at 9:24 pm
Problem FIXED!!!
Here is the website for the firmware update…
http://esupport.sony.com/US/perl/swu-download.pl?mdl=DVPCX995V&upd_id=2824&os_id=29
Follow the directions and you should be fine, it worked for me.